App User Feedback Analysis (Sentiment Analysis)

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Motivation

• Business Case :

  1. You developed an app and launched it on the app store.
  2. Users are actively using it, and are leaving numerous reviews.
  3. You want to listen to their feedback carefully.
  4. Finally you improve your app to meet their needs and increase your revenue.

• Problem :

  1. it can be time and energy-consuming to filter all the reviews.
  2. You may need to respond quickly to dissatisfied users to establish a positive impression.

• Solution :

  1. Automate the review filtering process to focus on the most relevant feedback, especially the ones that could potentially harm your app’s reputation.